Our AML and Verification Policy

This page explains how we verify your identity, monitor transactions and meet the anti-money-laundering obligations of our MGA licence MGA/B2C/394/2019.

Our AML Commitment

We hold licence MGA/B2C/394/2019 from the Malta Gaming Authority, and that licence binds us to the Prevention of Money Laundering and Funding of Terrorism Regulations. Our Money Laundering Reporting Officer (MLRO) oversees the programme, reviews alerts and reports suspicious activity to the Malta Financial Intelligence Analysis Unit where the law requires it.

For you this means your account is screened against sanctions and politically exposed person lists, your transactions are monitored, and your funds are protected from criminal use. We apply these controls to every player on our platform without exception, whether you deposit £10 by card or withdraw in Tether.

When We Verify Your Account

Verification points

We run identity checks at three points: at registration (an electronic check against public databases), before your first withdrawal, and at any point when your deposits, gameplay or withdrawals trigger a regulatory threshold or a risk alert. Verification before the first withdrawal is mandatory, and we complete document checks within 48 hours.

• Government-issued photo ID (passport, driving licence or national ID card), valid and showing all four corners
• Proof of address dated within the last 3 months (utility bill, bank statement or official letter)
• Proof of payment method ownership (card photo showing the first six and last four digits, or a screenshot of your e-wallet or crypto wallet address)

Names on your documents must match the name on your account. If you pay by Visa Debit, we may ask for a bank statement confirming the card belongs to you.

Verification, Step by Step

The whole process runs inside your account, and most electronic checks finish in minutes. Manual document review takes up to 48 hours.

We store your documents on encrypted servers with strict access controls. Only trained compliance staff can open verification files, and we never share them with third parties except where the law compels us.

• Open the Verification section of your account profile
• Upload clear photos or PDFs of each required document
• Our system runs automated authenticity and database checks
• A compliance officer reviews any document the system flags
• You receive an email and an account notification with the result

When We Ask for Source of Funds

If your deposit pattern, stakes or win rate suggest funds beyond your declared profile, we will ask you to show where the money comes from. This is not an accusation; it is a legal obligation under our MGA licence, and most players resolve it with one or two documents.

Acceptable evidence includes recent payslips, a tax return or tax letter, bank statements showing salary credits, a signed employment contract, or sale documents for property, shares or an inheritance. If you play with cryptocurrency, we may ask for a brief statement of the wallet history showing the origin of the funds.

How We Monitor Transactions

Every deposit and withdrawal passes through automated screening against your verified profile, our limits and known risk patterns. We also apply the same-method rule: withdrawals go back to the deposit method wherever that method supports payouts.

Our limits and withdrawal timings are fixed and published in advance.

Where your deposit method cannot receive payouts (for example Paysafecard or Apple Pay), we return funds to a verified bank account or alternative method in your name, after ownership checks.

If Verification Fails

Until your account is verified, withdrawals stay on hold, and we may suspend deposits and gameplay. This protects both your funds and our licence, and we lift the restrictions the moment your documents pass review.

If documents are missing, illegible or expired, we email you with exactly what to resubmit. If you do not respond within a reasonable period, or if we detect deliberate misrepresentation, we may close the account and return the remaining balance to the verified source method. Where the law requires it, we file a report with the authorities before releasing funds.

How Long We Keep Documents

We retain your verification records, transaction history and KYC correspondence for five years after the end of our business relationship or the date of the last transaction, whichever is later. This retention period comes directly from Maltese AML law and lets us respond to lawful requests from the Malta Gaming Authority and law enforcement.

You may request a copy of the personal data we hold, or ask us to correct it, at any time by writing to [email protected]. We store all records in encrypted form, and we delete them through secure destruction once the retention period expires.

Frequently asked questions

How long does verification take at Allright Casino?

Electronic checks at registration are instant. Document review before your first withdrawal takes up to 48 hours, and we notify you by email once it is complete.

Why was my withdrawal returned to my card instead of my crypto wallet?

We apply a same-method rule: funds return to the method you deposited with wherever possible. If you deposited by card, the withdrawal goes back to that card after we verify it belongs to you.

Do you charge for KYC checks or AML reviews?

No. Verification, source-of-funds reviews and transaction monitoring cost you nothing. We never ask for a fee to release a verified withdrawal.

What happens if I refuse to provide source of funds?

We must treat unexplained funds as a regulatory risk. Your withdrawals stay on hold, and if no evidence arrives we may close the account and return the balance to a verified method in your name.

Can I play before completing KYC?

Yes, you can deposit and play after registration, since we run electronic identity checks at sign-up. Full document verification is required before your first withdrawal.