Our Terms and Conditions

Q: How do I self-exclude?

Contact our 24/7 support team via live chat or support@allright.com and request a cool-off period or full self-exclusion. We will close your account and return any withdrawable balance.

These Terms and Conditions govern your use of our platform at allright-casino.co.uk. By registering an account you enter a binding agreement with us, Allright Gaming Ltd, so please read every section below before you play.

Accepting Our Terms

These Terms and Conditions form a legally binding agreement between you and Allright Gaming Ltd, the operator of Allright Casino, licensed by the Malta Gaming Authority under licence MGA/B2C/394/2019. The agreement takes effect the moment you complete registration and tick the acceptance box, and it remains in force for as long as your account stays open.

Acceptance means you confirm that you have read, understood and agreed to every clause in this document, including any amendments we publish later. If you do not accept any part of these terms, you must not register or play on our platform.

Who May Register

Eligibility rules

You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher, and you must reside in a jurisdiction where online gambling is lawful. Players located in the United States, France, the Netherlands, Belgium, Italy, Spain, Portugal, Greece, Hungary, Iran, Iraq, North Korea or Syria may not hold an account with us.

One account per person, per household, per IP address and per payment method.
You must provide accurate, current and complete information during registration.
You are responsible for keeping your login credentials confidential; activity under your account is deemed to be yours.
We may suspend an account if we suspect the details supplied are false or belong to a third party.

Deposits, Withdrawals and Verification

Payments and KYC

We accept deposits by Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton, bank transfer and the cryptocurrencies Bitcoin, Ethereum and Tether. The minimum deposit is 10 GBP and the minimum withdrawal is 20 GBP. Withdrawals are processed within 0-24 hours and we charge no fees of our own, although your payment provider may apply its own charges.

We must verify your identity before your first withdrawal: a government-issued ID, proof of address dated within the last 3 months and proof of your payment method. Verification takes up to 48 hours.
Maximum withdrawals are 4,500 GBP per day and 18,000 GBP per month.
Funds must be wagered at least once before withdrawal where required by anti-money-laundering rules.
An account left dormant for 12 consecutive months may be charged a reasonable administrative fee, and after 24 months of inactivity we may close it after giving you 30 days' written notice.

Bonus Rules You Accept

Bonuses, including the welcome offer, weekly cashback, reload bonuses, tournaments and prize draws, are governed by these general rules together with the specific terms of each promotion. Where a promotion carries its own conditions, those conditions prevail over this section.

Wagering requirements must be completed before bonus winnings become withdrawable.
While a bonus is active, the maximum permitted bet is 5 GBP per spin or round unless stated otherwise.
Certain games may be excluded from wagering contribution; the game list appears in each promotion's terms.
Bonus funds and free spins expire if the wagering is not completed within the stated validity period.
We may cancel, withhold or reclaim any bonus obtained through misuse, error or activity we reasonably consider abusive.

Conduct We Prohibit

Fair play is a condition of using our platform. The following conduct breaches this agreement and entitles us to block accounts, void bets, withhold balances and report the matter to the authorities and to other operators where lawful.

Fraud, dishonesty or the supply of false information at any stage.
Chargebacks or reversed transactions connected to deposits made to your account.
Multi-accounting: holding or operating more than one account, directly or through third parties.
Bonus abuse, including low-risk wagering patterns designed to exploit promotional funds.
Collusion with other players or any coordinated play against the house.
Use of bots, automated software, scripts or tools that interfere with the platform.
Masking your location through VPN, proxy or similar technology to bypass territorial restrictions.

Setting Limits and Self Exclusion

You may set deposit limits, loss limits and session reminders in your account settings at any time, and reality checks are available to alert you to the time you have spent playing. We are committed to noticing signs of gambling harm, and where we identify such signs we will contact you, apply proportionate safeguards and, where appropriate, direct you to professional support.

If you wish to take a break you may request a cool-off period or full self-exclusion by contacting our support team, available 24/7 through live chat or at [email protected]. During self-exclusion we will close your account, return any withdrawable balance and take reasonable steps to prevent marketing contact and re-registration. We also work with GamCare, BeGambleAware and GAMSTOP, and we encourage any player who feels gambling is no longer controlled to self-exclude without delay.

Closing Accounts and Complaints

You may close your account at any time by contacting support; we will settle any outstanding balance and confirm closure in writing. We may ourselves close or suspend an account where these terms are breached, where verification fails, or where we are legally required to do so.

If you have a complaint, contact our support team first and we will acknowledge it promptly and aim to resolve it fairly. Where a complaint cannot be resolved directly, you may escalate it to the Malta Gaming Authority under licence MGA/B2C/394/2019. These terms are governed by Maltese law, and the courts of Malta have jurisdiction, without prejudice to any mandatory consumer rights you hold in your country of residence.

How We Update These Terms

We may amend these Terms and Conditions from time to time to reflect changes in law, regulation, our licence conditions or our services. Amendments take effect the moment the updated version is published on this page, and the date of the latest revision is shown at the top of the document.

We will notify registered players of material changes by email or by a message inside your account before the amendment takes effect. Continued use of our platform after the effective date counts as acceptance of the revised terms; if you disagree with an amendment, you may close your account before that date without penalty.

Frequently asked questions

How old must I be to play at Allright Casino?

You must be at least 18 years old, or the legal minimum gambling age in your jurisdiction if that is higher.

When do I have to complete identity verification?

Before your first withdrawal. We ask for a government-issued ID, proof of address from the last 3 months and proof of your payment method, and processing takes up to 48 hours.

Can I hold more than one account?

No. One account per person, per household, per IP address and per payment method. Duplicate accounts may be blocked and their balances withheld.

How will I know if the terms change?

We email registered players or send an in-account message before any material amendment takes effect, and we publish the revised version on this page.

How do I self-exclude?

Contact our 24/7 support team via live chat or [email protected] and request a cool-off period or full self-exclusion. We will close your account and return any withdrawable balance.